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Payments Policy

1.1. Prices for Products are described on our Website and are incorporated into these Terms by reference. All prices are in UAE Dirhams. Prices, Products and services are offered by terms and conditions applicable. Users further undertake that by initiating a transaction, the User is entering into a legally binding and enforceable contract to purchase the products using such payment facilities as may be permitted by applicable laws and as may be accepted by the Website.

1.2. The Website does not charge any registration/membership or browsing fee. However, the Website reserves the absolute right to alter the fee policy from time to time. In the event, the Website alters its services, it may introduce new fees for such altered services. All such fees that the Website may charge will be intimated to the Users and such change shall automatically become effective immediately after they are posted on the Website. All such fees charged by the Website shall be in UAE Dirhams. The Users continued use of the Website shall be deemed as an acceptance of the amended terms and conditions.

1.3. Madhoorstores.com may enter into agreements with third party payment gateway aggregators and financial institutions authorized by the Central bank of UAE for collection, refund and remittance and to facilitate payment by the Users. The Website shall initiate the remittance of the payments made by the User and the date of completion of transaction shall be after the Products are delivered to the User and such other additional time as may be agreed between Website and user.

1.4. While availing any of the payment method/s available on the Website, the Website will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to the User due to:

  1. Lack of authorization for any transaction/s, or
  2. Exceeding the preset limit mutually agreed by and between the User and relevant banks of the User, or
  3. Any payment issues arising out of the transaction, or
  4. Illegitimacy of the payment methods (credit/debit card frauds etc.) being used by a User;
  5. Decline of transaction for any other reason(s)

Notwithstanding anything contained herein, the Website reserves the right to conduct additional verification for security or other reasons if it is not satisfied with the creditability of the User

1.5. All payment and delivery related conditions are in accordance with the contractual relationship impliedly established between the Madhoorstores.com and the User purchasing the same and payment facility provided by the Website is used by the User and Madhoorstores.com to facilitate the completion of the purchase made by the User.

Use of the payment facilities provided by the Website shall not render the Website liable or responsible for the non-delivery, non-receipt, non-payment, damage, breach of representations and warranties, non-provision of after sales or warranty services or fraud as regards the Products listed on the Website. The Website shall not be responsible for any damages, interests or claims arising from not processing a transaction.

1.6. Every User hereby agrees to provide accurate information, such as credit/debit information for purchasing Products on the Website. Every User further warrants that he/she shall not use payment information or instrument that is not lawfully owned by the User. The Website shall not utilize or share with any third party unless required as per law, regulation or court order or in accordance with the terms of the Privacy Policy. The Website disclaims all liabilities arising out of loss of any information pertaining to the Confidentiality of the credit/debit card details or pre-paid instrument account. In addition to these Terms, the terms and conditions of the bank or other financial institution shall also be applicable to every User. The Website disclaims any liability arising out of declining of payment by such bank or financial institution.

1.7. The Website may in its sole discretion impose limits on the number of transactions which an individual holding a financial instrument may use for payment for Products.

Additionally, the Website reserves the right to refuse to process transactions exceeding such limit and transactions by Users that have incurred questionable charges and amounts.

1.8. The Website is merely a facilitator for providing the User with payment channels through automated online electronic payments (either itself or through Service Providers), cash on delivery, collection and remittance facility for the payment of Products purchased by the User on the Website using the existing authorized banking infrastructure and credit card payment gateway networks (of either the Website or Service Providers).